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Water softener vs water filter: what each one does, and when you need both

By Clean Water Adviser Editorial Team - Updated October 27, 2026 - 8 min read - Standards from NSF, guidance from Penn State and Nebraska extension services

A water softener and a water filter solve different problems. The softener takes out calcium and magnesium, the minerals behind scale and soap scum. A filter reduces things you may not want to drink, such as chlorine taste, lead or PFAS, depending on which one you buy. Hard water that also has a drinking-water problem needs both, and they usually sit in different places in the house.

Short answer

Scale on fixtures and pans, soap film and detergent residue point to hardness, and only a softener removes it. Something in your water report you would rather not drink points to a filter whose listing names that substance. If you have both problems, the usual setup is a softener where the water enters the house and a drinking-water filter at the kitchen tap. Neither does the other's job.

What each one is certified to do

NSF writes the standards both kinds of equipment are certified against, and the standard number tells you which job a product was tested for. The descriptions below are NSF's own, shortened.

NSF, Standards for Water Treatment Systems. A listing names specific substances; the standard alone does not tell you which.
StandardType of productWhat it covers
NSF/ANSI 44Water softenerCation exchange resin, regenerated with sodium or potassium chloride, reduces hardness from calcium and magnesium
NSF/ANSI 42FilterAesthetic impurities such as chlorine, taste and odor
NSF/ANSI 53FilterContaminants with a health effect, as regulated by the EPA and Health Canada
NSF/ANSI 401FilterUp to 15 emerging contaminants, such as pharmaceuticals and chemicals not yet regulated
NSF/ANSI 58Reverse osmosisA membrane system that reduces contaminants regulated by the EPA and Health Canada

Side by side

Softener column: Penn State Extension and University of Nebraska-Lincoln. Filter column: NSF standards above.
Water softenerDrinking-water filter
Removes calcium and magnesiumIon exchangeNot what 42, 53 or 401 certify
Reduces lead, nitrate, pesticidesNot removed by ion exchangeIf the listing names them
Reduces chlorine taste and odorNot a softener claimNSF/ANSI 42
Adds sodium7.5 mg per quart per grain removedNo
Needs salt and a drainBrine regenerationCartridges only (RO needs a drain)
Usual locationWhere water enters the houseKitchen tap, or the whole house

What a softener does, and what it leaves alone

Inside a softener is a bed of sand-like resin coated with sodium. As hard water passes through, the resin trades its sodium for calcium and magnesium. When the resin is full of hardness minerals, the softener regenerates: it flushes the bed with brine from the salt tank and sends the minerals down the drain. Penn State Extension estimates about 50 gallons of water per regeneration, which matters if you are on a septic system.

Penn State is blunt about the limits: softening removes hardness minerals and fixes nuisances, not health threats, and a softener will not necessarily remove the more serious drinking water contaminants. The University of Nebraska-Lincoln names some of them: bacteria, hydrogen sulfide, silt and sand, lead, nitrate and pesticides. Hardness itself is not a health issue. Penn State calls calcium and magnesium essential nutrients.

How hard is hard? Penn State's classes, in grains per gallon of calcium carbonate:

Penn State Extension, Water Softening, table 1. One grain per gallon is about 17 mg/L.
ClassGrains per gallonmg/L (ppm)
SoftUnder 1.0Under 17
Slightly hard1.0 to 3.517 to 60
Moderately hard3.5 to 7.060 to 120
Hard7.0 to 10.5120 to 180
Very hardOver 10.5Over 180

Below 7 grains per gallon, Penn State expects no major scaling or soap film, so many households at that level can skip a softener. Your utility's annual report gives a hardness figure for the supply; on a private well you need a test.

A softener with a listing

Plenty of softeners have no NSF/ANSI 44 listing at all: when we checked on 5 October 2026, we found none for the Aquasure Harmony series, the Aquasana SimplySoft, or the SpringWell and iSpring softeners. Two that are listed are compared on our well water softener page: the WaterBoss 700 below and the Kenmore 420, with about twice the capacity according to the two makers.

WaterBoss 700 (74011)
WaterBoss 700 (74011)
Water softener
NSF/ANSI 44 (hardness, barium, radium, efficiency) in the NSF listing ↗
Capacity
20,500 grain (maker)
Max hardness
70 gpg (maker)
Per regeneration
19 gal water, 1 lb salt (maker)

Get it if A household of up to about four on a well with moderate hardness and some dissolved iron.

Skip it if Your water is very hard and the family is large: the capacity runs out fast and it regenerates often.

Pros
  • NSF/ANSI 44 listing: hardness capacity verified, efficiency rated, plus barium and radium 226/228
  • Built-in sediment filter, per the maker
  • Made for city or well water, per the maker
Cons
  • Iron reduction (maker states up to 10 ppm of clear-water iron) is not part of the NSF listing
  • 20,500 grains is small for very hard water or a large household
  • Needs a drain and salt refills like any ion-exchange softener

Before you buy: check that the Amazon listing title includes 74011.

Check price on Amazon ↗

What a filter does, and what it leaves alone

A carbon filter holds contaminants on the surface and in the pores of its media, which is the mechanism NSF/ANSI 42 and 53 cover. Which substances it reduces depends entirely on the listing: one model's NSF/ANSI 53 listing may name lead and PFOA/PFOS, another's only mercury. A reverse osmosis system adds a membrane and is certified under NSF/ANSI 58; on some models that listing includes fluoride. Hardness reduction is the NSF/ANSI 44 claim, which belongs to softeners.

Where the filter goes depends on what you want filtered. A drinking-water filter at the kitchen tap treats what you drink and cook with. A whole house filter treats every tap, though none of the whole house systems on that page has a reduction listing we could find.

A drinking-water filter with a listing

The Aquasana Claryum 3-Stage Max Flow is WQA certified under NSF/ANSI 42, 53 and 401, and its 53 listing names lead and PFOA/PFOS. It has no membrane, so it sends no water to the drain. If you want fluoride reduced as well, the Aquasana SmartFlow reverse osmosis system is listed under NSF/ANSI 58 for fluoride; see our SmartFlow review. More options are on our under-sink water filters page.

Aquasana Claryum 3-Stage Max Flow
Photo: Aquasana
Aquasana Claryum 3-Stage Max Flow
Under-sink filtration
Storage tank
None - instant flow
Filter life
6 months

Get it if You want filtered water at the kitchen tap with no tank and no drain line.

Skip it if Fluoride or arsenic is your reason for filtering: this design does not address either.

Pros
  • Certified for PFOA/PFOS, lead and pharmaceuticals
  • No storage tank - instant flow
  • Zero water waste - no RO membrane
Cons
  • Carbon system: not a fluoride filter
  • Does NOT remove arsenic or nitrates
  • Requires drilling for dedicated faucet
  • Filter replacement every 6 months

Before you buy: check that the Amazon listing title includes Claryum 3-Stage Max Flow. The maker gives a filter life of 6 months.

Check price on Amazon ↗ Buy direct from Aquasana ↗

When you need both

You need both when the water is hard enough to bother you and your water report or well test shows something you want out of your drinking water. The two then do separate jobs in separate places:

  1. Sediment or iron filtration, if your water needs it, goes first. Penn State says red, oxidized iron clogs softener resin and should be filtered out before the softener.
  2. The softener treats the water where it enters the house. Penn State notes that not all the water needs softening: toilets, outside taps and basement sinks can be bypassed.
  3. A drinking-water filter goes at the kitchen tap. Many homes also run the kitchen cold line around the softener, which the University of Nebraska-Lincoln describes, so drinking water skips the added sodium.

If you are weighing a salt-free conditioner instead of a softener, read salt-free vs salt-based softeners first: a conditioner leaves the hardness minerals in the water, so the comparison above does not apply to it.

FAQ

Does a water softener filter water?
Only in the narrow sense of swapping hardness minerals for sodium. The University of Nebraska-Lincoln lists what ion exchange does not remove: bacteria, hydrogen sulfide, silt and sand, lead, nitrate, pesticides and many other compounds. Some softener listings also cover barium and radium 226/228, as both models on our well water softener page do.
Will a water filter soften hard water?
Do not count on it. Hardness reduction is what NSF/ANSI 44 certifies, and that standard covers cation exchange softeners. Filter listings under NSF/ANSI 42 and 53 name things such as chlorine, lead or PFOA/PFOS. A salt-free conditioner is a different product again: it leaves the minerals in the water.
Should the filter go before or after the softener?
Sediment and iron filtration goes before it. Penn State Extension says oxidized iron, the red kind that has met air or chlorine, clogs softener resin, and that filtering it out first keeps it away from the softener; turbid water may need filtering first for the same reason. A drinking-water filter is a separate question and usually goes at the kitchen tap.
Is softened water OK to drink?
It carries extra sodium. Penn State Extension puts it at 7.5 milligrams per quart for each grain per gallon of hardness removed, and calls it the major disadvantage for people on low-sodium diets; the University of Nebraska-Lincoln advises them to consult their physician. Many homes run a cold line to the kitchen tap that bypasses the softener, which the University of Nebraska-Lincoln describes as common practice.
Is a combined softener and filter system one machine?
Sometimes it is sold as one package, but the jobs stay separate: one part exchanges hardness, the other filters. Check each part on its own. The softener should have an NSF/ANSI 44 listing and the filter a listing under 42, 53 or 58 that names the contaminants you care about. The certifiers' directories are linked in NSF certifications explained.

Sources